The mySugr Bundle

We regret to inform you that as of Sunday, January 1, 2023, mySugr will no longer offer the mySugr Bundle to enrolled subscribers.

At this time, mySugr will not be accepting any new subscriptions.

If you are an enrolled member of the mySugr Bundle, please see our FAQs below.

What does this mean for you?

If you are currently a bundle user, your November billing cycle will be the last of your subscription - no other payments will be collected between now and January 1. You will also receive one more final shipment of Accu-Chek testing supplies before the end of January. In addition, you will continue to have access to all features of your subscription, including coaching and blood glucose testing product replenishment until January 1, 2023. After that date, your mySugr Bundle subscription will end.
It’s our goal to ensure as smooth a transition for you as possible. Your subscription may be going away, but the mySugr app will still be here to simplify your day-to-day diabetes management.
If you have any questions, we’re here to help. Please check out our full subscription termination FAQs below, and don’t hesitate to contact mySugr customer care with any questions.

FAQs

Will I be charged any further for my subscription?

Your most recent payment made in November will serve as your final billing cycle. You will not be charged any further between now and the termination of your subscription.

Will I receive any more Accu-Chek blood glucose testing supplies?

Yes - while your subscription period will have ended on January 1, 2023, you may expect to receive your final product replenishment shipment by January 31, 2023. To purchase additional Accu-Chek testing supplies after subscription termination, please visit our Accu-Chek storefront on Amazon or learn more about where to buy our products. Please note that at this time, Accu-Chek does not offer any other subscription programs.

Do I still have access to my coach until January 1?

Yes - you will continue to have access to all program features, including coaching, through January 1, 2023. You will also receive a notice from your personal coach today to begin ramping down your coaching partnership.

Will I still have access to the free mySugr app? What will happen to my data?

Yes - while your mySugr Bundle subscription will be terminated, you will still be able to utilize the free features of the mySugr app after January 1, 2023. Your mySugr account information will not change, including your historical blood glucose data. Since you already have a Bluetooth-paired Accu-Chek meter from your subscription, you will also unlock mySugr PRO for free (a $2.99 value per month).

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