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What is mySugr Coach?
Comprehensive, personalized education and support from experienced Certified Diabetes Educator® (CDE®) right in the palm of your hand. No matter where you are or how busy your schedule is, your mySugr Coach is there for you.
How mySugr coaching works
Personalized diabetes education
Together with your Coach, you’ll work on strategies that fit your lifestyle to reach your personal health goals. Whether you want to lower your blood sugars, lose weight or finish a triathlon, your mySugr Coach can help you get where you want to be. Simply write to your Coach directly through your mySugr app — without an appointment or a copay.
The Highest Quality
You deserve the best! All mySugr Coaches are highly trained and certified by the National Certification Board for Diabetes Educators.
The Personal Touch
Work 1-on-1 with your personal Coach to get the individual attention you deserve.
No extra time
Want to review your logbook? Have a question or need to prepare for your doctor’s appointment? Simply open your mySugr app, send a message to your Coach, then get back to living your life.
Accredited Coaching Program
mySugr’s digital coaching service meets and upholds the “National Standards for Diabetes Self-Management and Support (DSMES)” providing the highest quality in education and support to people living with diabetes.
What our users say about mySugr?
You are one of a few bright spots in healthcare. Thank you for making sure my 10yo great nephew keeps supplies on hand and his single dad can afford it! Your service is amazing.
I totally rely on and love your app. Having had diabetes more than 30 years, what you guys created and maintain is probably the most essential force in my life. I am grateful beyond words.
I love being able to open this app and tell my Doctor exactly how many times my blood sugar went high over the last three months. A1C prediction is an excellent tool to have.
You are one of a few bright spots in healthcare. Thank you for making sure my 10yo great nephew keeps supplies on hand and his single dad can afford it! Your service is amazing.
Our Certified Diabetes Coaches
Alicia Downs
Alicia’s life with type 1 diabetes, and her diverse nursing career, means that she has experience with a broad range of clients with a variety of health conditions, including, but not limited to diabetes. She’s a fierce advocate for the needs of her patients, from overcoming insurance restrictions, obtaining community resources, or coordinating with school systems and medical providers. When not helping others, she can be found acting on stage, singing with local bands and creating award-winning steampunk and cosplay designs. Alicia lives in Philadelphia with her family.
Gary Scheiner
An award-winning Certified Diabetes Educator®, Masters-level Exercise Physiologist and person with type-1 diabetes since 1985. Gary has dedicated his professional life to improving the lives of people with insulin-dependent diabetes. He was named 2014 Diabetes Educator of the year by the American Association of Diabetes Educators and has authored six books. Gary lives in Philadelphia, is a devoted husband and father of four and enjoys exercising (especially basketball, bicycling, running and weight lifting) and cheering on his local sports teams.
