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You see it everywhere. On tabloids in checkout lines, on magazine stands, and in who knows how many messages in your email SPAM folder. 

Can you cure diabetes?

Any gathering is a good opportunity to talk about drinking alcohol with diabetes and the effect on blood sugar, right?

The most important things to know about diabetes and alcohol

In terms of pumping insulin, my colleague Anton is just getting started. But when it comes to skiing, he's a real pro.

Skiing with an insulin pump

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Full-Time (Vienna) 
Diabetes is a pesky monster — and that’s putting it mildly. If you’re serious about helping us face it head on, come join us!
For a behind-the-scenes look, check out our <a href="https://medium.com/monsterculture">Monster Culture blog</a>, <a href="https://www.youtube.com/watch?v=vY7OxolngBA&amp;t=3s">this little video</a> and <a href="https://code4life.roche.com/">Roche code4life</a> to see what makes mySugr and Roche tick.
<h4>Here’s what we’re looking for:</h4>
We are looking for a DevOps Senior Engineer to help develop and oversee code releases and manage the infrastructure that's needed to support software development in our cloud environments. The DevOps Sr. Engineer will help provision the required resources, select an appropriate deployment model, direct the testing protocol to validate release and monitor performance after release. Tasks may include preparing test data, analyzing results, troubleshooting problems, and communicating issues back to DevOps.&nbsp; We are committed to quality, dedicating time to code reviews, test coverage, quality days, and CI/CD principles. If this resonates with you, we would love to hear from you!
Your upcoming mission:
<ul>
<li style="font-weight: 400;">Scope, design, and implement platform solutions that make the appropriate tradeoffs between resiliency, durability, and performance.</li>
<li style="font-weight: 400;">Provide DevOps guidance during the software development lifecycle (e.g. PoC, collaborate in feasibility studies, participate in technical spikes, etc.).</li>
<li style="font-weight: 400;">Work with other teams in the DevOps team to ensure consistency and performance across environments and improve the process of getting code from local development to production</li>
<li style="font-weight: 400;">Develop tooling and automate processes to provide a resilient and flexible platform for other engineers.</li>
<li style="font-weight: 400;">Balance the need to “keep things running” with allocating time to long-term, high-impact projects</li>
<li style="font-weight: 400;">Help debug and solve critical infrastructure issues across services and multiple levels of the stack</li>
</ul>
<h4>Essential skills for this mission:</h4>
<ul>
<li style="font-weight: 400;">Built and maintained Continuous Integration pipelines and systems using tools like Jenkins</li>
<li style="font-weight: 400;">Experience with container-centric architectures, built with Docker and tools like Kubernetes (EKS, GKE, AKS, OpenShift, etc.), ECS, and Docker Swarm</li>
<li style="font-weight: 400;">Previous experience as an engineer on a product or infrastructure team</li>
<li style="font-weight: 400;">Experience in infrastructure automation tools (Terraform/Ansible/Puppet/Chef)</li>
<li style="font-weight: 400;">Experience with languages such as Java, Groovy, Python, Go, etc</li>
<li style="font-weight: 400;">Capable of managing stakeholders’ expectations and being flexible also for proactive and reactive communication</li>
<li style="font-weight: 400;">Actively address internal and external risks, issues, and dependencies including where ownership exists outside the team</li>
<li style="font-weight: 400;">Strong deductive reasoning, critical thinking, problem-solving, and prioritization skills</li>
</ul>
Bonus skills:
<ul>
<li style="font-weight: 400;">Mobile CI/CD</li>
<li style="font-weight: 400;">Experience with testing, test frameworks, test automation, and the work necessary to build and maintain tooling to make testing easier</li>
<li style="font-weight: 400;">Knowledge and an eye on newer architectural concepts such as microservices, service mesh, lambda programming</li>
<li style="font-weight: 400;">Network knowledge of DNS, network topology, switches, routers</li>
<li style="font-weight: 400;">Kubernetes ingress/egress, etc..</li>
<li style="font-weight: 400;">Monitoring with Datadog</li>
<li style="font-weight: 400;">Experience working in a distributed team, especially across international time zones</li>
</ul>
Here's what you can expect from us:&nbsp;
<ul>
<li style="font-weight: 400;">We are ambitious and passionate people building meaningful products.</li>
<li style="font-weight: 400;">We actively promote personal and career development so if you like writing blog posts and contributing to open source projects, or you are an active participant and/or speaker at conferences and meet-ups, we are here to support you.</li>
<li style="font-weight: 400;">An innovative agile working environment allowing for collaboration and knowledge sharing in cross-functional teams&nbsp;</li>
<li style="font-weight: 400;">Hybrid home office/on-site working model</li>
<li style="font-weight: 400;">Loads of benefits (brand new Apple hardware, lunch benefit, training, ...)</li>
<li style="font-weight: 400;">Oh, and did we mention the best team in the world!</li>
</ul>
<h4>Who we are and what we care about:</h4>
Here at mySugr and Roche Diabetes Care we are committed to providing a healthy, equal and inclusive working environment for our Monster Tamers to help them make diabetes suck less! We care about family friendly career paths, sustainability, a healthy lifestyle and the flexibility of a modern workplace. We maintain a culture of learning and sharing, as well as open and candid feedback. At every level, there are many opportunities to develop and grow at mySugr - both professionally and personally.
Being a global leader in integrated Personalised Diabetes Management (iPDM), Roche Diabetes Care collaborates with pioneers around the globe, including people with diabetes, caregivers, healthcare professionals and payers. We aim to transform and advance care provision and foster sustainable care structures. Under the brands RocheDiabetes, Accu-Chek and mySugr, comprising glucose monitoring, insulin delivery systems and digital solutions, we unite with our partners to create patient-centred value. Our mission is to support the optimization of therapy and enable better informed therapy decisions. We build and collaborate in an open ecosystem, connect devices and digital solutions as well as contextualising relevant data points. Join us in our mission to make diabetes suck less and bring true relief to patients.
Interested? Great. For this position we offer a competitive annual gross salary of minimum EUR 54k plus a variable bonus. We’d like to hear from you! Just click that “Apply Now” button and send us your CV in English or German… and anything else that you think might impress us.
Make sure to read our&nbsp;<a href="https://assets.mysugr.com/legal/documents/applicants/2/en.html" target="_blank">Privacy Notice for Applicants</a>.

Senior DevOps Engineer (m/f/d)

Full-Time (Vienna)&nbsp;
Diabetes is a pesky monster — and that’s putting it mildly. If you’re serious about helping us face it head on, come join us!
For a behind-the-scenes look, check out our <a href="https://medium.com/monsterculture">Monster Culture blog</a>, <a href="https://www.youtube.com/watch?v=vY7OxolngBA&amp;t=3s">this little video</a> and <a href="https://code4life.roche.com/">Roche code4life</a> to see what makes mySugr and Roche tick.
<h4>Here’s what we’re looking for:</h4>
We’re looking for a Senior Software Engineer (Android) who will have a significant impact on the software development process and moving your entire team forward. Your main contribution will be writing code while acting as a role model for the entire development team. You apply your experience in architectural and technical decision making, ensuring a high code quality and contribute your technical knowledge as a foundation for strategic product decisions, identifying and driving improvements of the product development process and its infrastructure.
<h4>Essential skills for this mission:</h4>
<ul>
<li style="font-weight: 400;">You have at least 5 years of experience working as a Software Engineer with good knowledge of Kotlin</li>
<li style="font-weight: 400;">You have a degree in Computer Science or a related technical field, or equivalent technical knowledge</li>
<li style="font-weight: 400;">You are well acquainted with the Android platform and APIs</li>
<li style="font-weight: 400;">You have a passion for clean code and solid, future-proof architectures and you have testing in mind while you develop production code</li>
<li style="font-weight: 400;">You are able and open to learn new technologies and processes</li>
<li>You are either an EU citizen or hold a valid Austrian work permit</li>
</ul>
<h4>What you will be working with:</h4>
We are always trying to stay on top of the game and use modern tools and approaches standardized across the industry.&nbsp;
<ul>
<li style="font-weight: 400;">Our codebase is Kotlin-first with usage of Dagger, Coroutines, reactive programming with Flows, Material design, ViewModel architecture and more</li>
<li style="font-weight: 400;">Unit tests and continuous integration is an important and integral part of our development process. We know there is no excuse not to write tests and the only way to go fast is to go well</li>
<li style="font-weight: 400;">You will learn about the wide range of technologies we employ, gaining a rich understanding of the specific requirements of medical software, be it security, medical risk management, safe and resilient programming, or certifications and audits</li>
</ul>
<h4>Here's what you can expect from us:&nbsp;</h4>
<ul>
<li style="font-weight: 400;">We are ambitious and passionate people building meaningful products</li>
<li style="font-weight: 400;">We actively promote personal and career development so if you like writing blog posts and contributing to open source projects, or you are an active participant and/or speaker at conferences and meet-ups, we are here to support you</li>
<li style="font-weight: 400;">We will provide all the necessary information and training about diabetes that every good Monster Tamer needs on their mission to “make diabetes suck less”</li>
<li style="font-weight: 400;">An innovative agile working environment allowing for collaboration and knowledge sharing in cross-functional teams&nbsp;</li>
<li style="font-weight: 400;">Hybrid home office/on-site working model, flexible working hours and 5 weeks vacation</li>
<li style="font-weight: 400;">Loads of benefits (brand new Apple hardware, fitness, public transport, lunch benefit, language classes, professional training budget, chance to join global conferences...)</li>
<li style="font-weight: 400;">A kick-ass office with a rooftop terrace, fully stocked kitchen and amazing barista coffee machines in the middle of Vienna… oh, and did we mention the best team in the world!</li>
</ul>
<h4>Who we are and what we care about:</h4>
Here at mySugr and Roche Diabetes Care we are committed to providing a healthy, equal and inclusive working environment for our Monster Tamers to help them make diabetes suck less! We care about family friendly career paths, sustainability, a healthy lifestyle and the flexibility of a modern workplace. We maintain a culture of learning and sharing, as well as open and candid feedback. At every level, there are many opportunities to develop and grow at mySugr - both professionally and personally.
Being a global leader in integrated Personalised Diabetes Management (iPDM), Roche Diabetes Care collaborates with pioneers around the globe, including people with diabetes, caregivers, healthcare professionals and payers. We aim to transform and advance care provision and foster sustainable care structures. Under the brands RocheDiabetes, Accu-Chek and mySugr, comprising glucose monitoring, insulin delivery systems and digital solutions, we unite with our partners to create patient-centred value. Our mission is to support the optimization of therapy and enable better informed therapy decisions. We build and collaborate in an open ecosystem, connect devices and digital solutions as well as contextualising relevant data points. Join us in our mission to make diabetes suck less and bring true relief to patients.
Interested? Great. For this position we offer a competitive annual gross salary of minimum EUR 54k plus a variable bonus. We’d like to hear from you! Just click that “Apply Now” button and send us your CV in English or German… and anything else that you think might impress us.
Make sure to read our&nbsp;<a href="https://assets.mysugr.com/legal/documents/applicants/2/en.html" target="_blank">Privacy Notice for Applicants</a>.
&nbsp;

Senior Software Engineer (Android) (m/f/d)

<h4>Senior Software Engineer (iOS) (m/f/d)</h4>
Full Time (Vienna)
Diabetes is a pesky monster — and that’s putting it mildly. If you’re serious about helping us face it head on, come join us!
Most of our customers live with insulin-dependent diabetes. Everyday life with diabetes is often tedious and exhausting – and that’s exactly what motivates our work at mySugr. Always driven by our motto to “make diabetes suck less,” we develop award-winning apps, integrate medical devices into our products, and work with health insurance companies and industry partners to make life with diabetes a bit better. For a behind-the-scenes look, check out our<a href="https://medium.com/monsterculture"> Monster Culture blog</a> and <a href="https://www.youtube.com/watch?v=vY7OxolngBA&amp;t=3s">this little video</a> to see what makes mySugr tick.&nbsp;
Developing mobile apps is great, but developing mobile apps with a purpose is even better! As a Software Engineer at mySugr, you’ll work on a product that helps people with the most precious thing they have — their health. In collaborative teams of developers, designers, product owners, and QA experts, you’ll experience best-in-class software development practices on a daily basis and contribute to software that meets the highest expectations — we do not put our users' lives at risk!
<h4>Here's what we're looking for:</h4>
We’re looking for a Senior Software Engineer (iOS)&nbsp;at mySugr who will have a significant impact on the software development process, moving your entire team forward. Your main contribution is writing code while acting as a role model for the entire development team. You demonstrate your experience in architectural and technical decision making, ensuring high quality co-review of code. You contribute technical knowledge as a foundation for strategic product decisions, identifying and driving improvements of the product development process and its infrastructure. You act as an internal technical consultant for pre-sales, sales, and marketing activities, including hiring decisions. 
<h4>&nbsp;Your upcoming mission:</h4>
<ul>
<li style="font-weight: 400;">Join us in leading innovation on the iOS platform </li>
<li style="font-weight: 400;">Support our ambitions and push even further in the mobile sector to develop at scale and guide the development of our entire efforts on the iOS platform.</li>
<li style="font-weight: 400;">Work autonomously in an interdisciplinary team, collaborating with designers, QA, and product owners</li>
<li style="font-weight: 400;">Bring a fresh perspective and creative approach to the development of our iOS products</li>
</ul>
<h4>Essential skills for this mission:</h4>
<ul>
<li style="font-weight: 400;">You have at least 5+ years of experience building native apps</li>
<li style="font-weight: 400;">You have a desire to craft beautiful, usable interfaces across all different devices running iOS</li>
<li style="font-weight: 400;">You are empathetic towards the &nbsp;user experience and thoughtful about what we can do to make it better</li>
<li style="font-weight: 400;">You have excellent communication skills and are good at giving and receiving feedback</li>
<li style="font-weight: 400;">You have experience working iteratively and maintaining live products</li>
<li style="font-weight: 400;">You have experience mentoring other engineers in Swift and Objective-C</li>
<li style="font-weight: 400;">You work with an eye toward accessibility, performance and systemic solutions</li>
<li style="font-weight: 400;">You have a proven track record of building reliable, performant, scalable and yet understandable solutions</li>
<li style="font-weight: 400;">You write tests to ensure delivery of high-quality software</li>
</ul>
<h4>Bonus skills:</h4>
<ul>
<li style="font-weight: 400;">You have knowledge of the diabetes industry or other comparable health industries</li>
<li style="font-weight: 400;">You have experience working in an energetic startup environment</li>
<li style="font-weight: 400;">You have a background in Computer Science</li>
<li style="font-weight: 400;">You are familiar with ReSwift, Functional Reactive Programming or App Extensions</li>
</ul>
<h4>Here’s what you can expect from us:</h4>
<ul>
<li style="font-weight: 400;">Ambitious and passionate people building meaningful products&nbsp;</li>
<li style="font-weight: 400;">An innovative agile working environment allowing for collaboration with really smart people and knowledge sharing in cross-functional teams&nbsp;</li>
<li style="font-weight: 400;">A growing organization with room for development</li>
<li style="font-weight: 400;">Not a corporate environment, but the leverage of a global market leader (Roche family)</li>
<li style="font-weight: 400;">Loads of benefits (brand new Apple hardware, fitness, public transport, lunch benefit, language classes, professional training budget, chance to join global conferences...)</li>
<li style="font-weight: 400;">Flexible working hours and home office policy, 5 weeks vacation</li>
<li style="font-weight: 400;">A kick-ass office with a rooftop terrace, fully stocked kitchen and amazing barista coffee machines in the middle of Vienna… oh, and did we mention the best team in the world!</li>
</ul>
You will learn about the wide range of technologies we employ, from native mobile development to infrastructure-as-code in our cloud environment, gaining a rich understanding of the specific requirements of medical software, be it security, medical risk management, safe and resilient programming, or certifications and audits. You will have direct contact with our users, learning about their daily struggles living with diabetes, as well as customers and partners, understanding the unique needs and mechanics of health care systems around the world. Additionally, you may explore other roles related to software development, such as Product Owner or Scrum Master within our interdisciplinary team structure.
Here at mySugr we are committed to providing a healthy, equal and inclusive working environment for our Monster Tamers to help them make diabetes suck less! We care about family friendly career paths, sustainability, a healthy lifestyle and the flexibility of a modern workplace. We maintain a culture of learning and sharing, as well as open and candid feedback. At every level, there are many opportunities to develop and grow at mySugr - both professionally and personally.
Interested? Great. For this position we offer a competitive annual gross salary of minimum EUR 52k plus a variable bonus. We’d like to hear from you! Just click that “Apply Now” button and send us your CV in English or German… and anything else that you think might impress us. 
Make sure to read our&nbsp;<a href="https://assets.mysugr.com/legal/documents/applicants/2/en.html" target="_blank">Privacy Notice for Applicants</a>.

Senior Software Engineer (iOS) (m/f/d)

Full Time (Vienna)
Diabetes is a pesky monster — and that’s putting it mildly. If you’re serious about helping us face it head on, come join us!
For a behind-the-scenes look, check out our <a href="https://medium.com/monsterculture">Monster Culture blog</a>, <a href="https://www.youtube.com/watch?v=vY7OxolngBA&amp;t=3s">this little video</a> and <a href="https://code4life.roche.com/">Roche code4life</a> to see what makes mySugr and Roche tick.&nbsp;
Developing mobile apps is great, but developing mobile apps with a purpose is even better! As a Software Engineer at mySugr, you’ll work on a product that helps people with the most precious thing they have — their health. In collaborative teams of developers, designers, product owners, and QA experts, you’ll experience best-in-class software development practices on a daily basis and contribute to software that meets the highest expectations — we do not put our users' lives at risk!
<h4>Here’s who we’re looking for:</h4>
We are looking for experienced, motivated Backend Software Engineers who will work closely with their Backend colleagues, as well as support our product teams. You will contribute with your knowledge of Java, Spring, Hibernate, relational databases &amp; REST within our agile and cross-functional teams. As a flexible and open-minded person with a passion for clean code you will be a perfect addition to our team. We are committed to quality, dedicating time to code reviews, test coverage, quality days and CI/CD principles. If this resonates with you, we would love to hear from you!
<h4>Essential skills for this mission:</h4>
<ul>
<li style="font-weight: 400;">You enjoy developing clean, stable, testable and performant backend code, serving our beautiful mobile applications</li>
<li style="font-weight: 400;">You have at least 3 years of experience working as a Software Engineer</li>
<li style="font-weight: 400;">You have at least 1 year of full-time experience as a Backend/Full Stack Engineer</li>
<li style="font-weight: 400;">You love working in and supporting an interdisciplinary team, together with designers, QAs, and product owners</li>
<li style="font-weight: 400;">You are passionate about solid technical design, clean code and future-proof architectures</li>
<li style="font-weight: 400;">You are familiar with Java 8+ and frameworks like Spring, Hibernate, or JAX-RS</li>
<li style="font-weight: 400;">You have experience with SQL and relational databases like MySQL</li>
<li style="font-weight: 400;">You have experience with Amazon Web Services (AWS) or any other cloud provider</li>
<li style="font-weight: 400;">You want to learn new technologies and are able to adopt them quickly</li>
<li style="font-weight: 400;">Great written and verbal communication in English</li>
<li style="font-weight: 400;">You are either an EU citizen or hold a valid Austrian work permit</li>
</ul>
<h4>Bonus skills:</h4>
<ul>
<li style="font-weight: 400;">Experience with medical, security, and privacy regulations</li>
<li style="font-weight: 400;">Knowledge of the diabetes industry or other comparable health industries</li>
<li style="font-weight: 400;">Experience working in agile environments</li>
</ul>
<h4>Here's what you can expect from us:&nbsp;</h4>
<ul>
<li style="font-weight: 400;">Ambitious and passionate people building meaningful products&nbsp;</li>
<li style="font-weight: 400;">An innovative agile working environment allowing for collaboration with really smart people and knowledge sharing in cross-functional teams&nbsp;</li>
<li style="font-weight: 400;">A growing organization with room for development</li>
<li style="font-weight: 400;">Not a corporate environment, but the leverage of a global market leader (Roche family)</li>
<li style="font-weight: 400;">Loads of benefits (brand new Apple hardware, fitness, public transport, lunch benefit, language classes, professional training budget, chance to join global conferences...)</li>
<li style="font-weight: 400;">Flexible working hours and home office policy, 5 weeks vacation</li>
<li style="font-weight: 400;">A kick-ass office with a rooftop terrace, fully stocked kitchen and amazing barista coffee machines in the middle of Vienna… oh, and did we mention the best team in the world!</li>
</ul>
You will learn about the wide range of technologies we employ, from native mobile development to infrastructure-as-code in our cloud environment, gaining a rich understanding of the specific requirements of medical software, be it security, medical risk management, safe and resilient programming, or certifications and audits. You will have direct contact with our users, learning about their daily struggles living with diabetes, as well as customers and partners, understanding the unique needs and mechanics of health care systems around the world. Additionally, you may explore other roles related to software development, such as Product Owner or Scrum Master within our interdisciplinary team structure.
<h4>Who we are and what we care about:</h4>
Here at mySugr and Roche Diabetes Care we are committed to providing a healthy, equal and inclusive working environment for our Monster Tamers to help them make diabetes suck less and bring true relief to the patient! We care about family friendly career paths, sustainability, a healthy lifestyle and the flexibility of a modern workplace. We maintain a culture of learning and sharing, as well as open and candid feedback. At every level, there are many opportunities to develop and grow - both professionally and personally.&nbsp;
Being a global leader in integrated Personalised Diabetes Management (iPDM), Roche Diabetes Care collaborates with pioneers around the globe, including people with diabetes, caregivers, healthcare providers and payers. We aim to transform and advance care provision and foster sustainable care structures. Under the brands RocheDiabetes, Accu-Chek and mySugr, comprising glucose monitoring, insulin delivery systems and digital solutions, we unite with our partners to create patient-centred value. By building and collaborating in an open ecosystem, connecting devices and digital solutions as well as contextualising relevant data points, we enable deeper insights and a better understanding of diabetes, leading to personalised and effective therapy adjustments.&nbsp;
Interested? Great. For this position we offer a competitive annual gross salary of minimum EUR 55k plus a variable bonus. We are fully prepared to adjust our actual offer to your skill set, skill level and previous relevant experience. We’d like to hear from you! Just click that “Apply Now” button and send us your CV in English or German… and anything else that you think might impress us.
Make sure to read our&nbsp;<a href="https://assets.mysugr.com/legal/documents/applicants/2/en.html" target="_blank">Privacy Notice for Applicants</a>.

Software Engineer (Backend/Java) (m/f/d)

Full-Time, Paid Internship: 4-6 months (Vienna)
&nbsp;
Diabetes is a pesky monster — and that’s putting it mildly. If you’re serious about helping us face it head on, come join us!
Most of our customers live with insulin-dependent diabetes. Everyday life with diabetes is often tedious and exhausting – and that’s exactly what motivates our work at mySugr. Always driven by our motto to “make diabetes suck less,” we develop award-winning apps, integrate medical devices into our products, and work with health insurance companies and industry partners to make life with diabetes a bit better. For a behind-the-scenes look, check out our<a href="https://medium.com/monsterculture">&nbsp;Monster Culture blog</a>&nbsp;and<a href="https://www.youtube.com/watch?v=vY7OxolngBA&amp;t=3s">&nbsp;this little video</a>&nbsp;to see what makes mySugr tick.&nbsp;
<h4>Here’s what we’re looking for:</h4>
We are looking for a positive and communicative person to join our amazing People &amp; Culture team starting in June/July&nbsp;2022. You’ll join great people and help to ensure the day-to-day processes are running smoothly. You will have the opportunity to dive into all things HR including our wonderful on-boarding experience, recruitment processes, the administrative side of HR and personal development measures for our Monster Tamers as well as assisting in the implementation of wonderful new tools. Come and learn with us!
<h4>Essential skills for your mission:</h4>
<ul>
<li style="font-weight: 400;">Passion to gain experience in Human Resources</li>
<li style="font-weight: 400;">Great reliability, integrity and discretion</li>
<li style="font-weight: 400;">Great communication and interpersonal skills</li>
<li style="font-weight: 400;">Organizational talent and a high level of accuracy</li>
<li style="font-weight: 400;">Proactive learner with a ‘can-do’ attitude&nbsp;</li>
<li style="font-weight: 400;">Ability to work in a dynamic and team-oriented environment</li>
<li style="font-weight: 400;">Native level written and verbal communication in English&nbsp;</li>
<li style="font-weight: 400;">You are either an EU citizen or hold a valid Austrian work permit</li>
</ul>
<h4>Bonus skills:</h4>
<ul>
<li style="font-weight: 400;">Tech-savvy&nbsp;</li>
<li style="font-weight: 400;">A matching university background</li>
<li style="font-weight: 400;">Previous work experience in a digital environment</li>
<li style="font-weight: 400;">Excellent written and verbal communication in German</li>
</ul>
<h4>Here’s what you can expect from us:</h4>
<ul>
<li style="font-weight: 400;">Ambitious and passionate people building meaningful products&nbsp;</li>
<li style="font-weight: 400;">An innovative agile working environment allowing for collaboration with really smart people and knowledge sharing in cross-functional teams&nbsp;</li>
<li style="font-weight: 400;">Not a corporate environment, but the leverage of a global market leader (Roche family)</li>
<li style="font-weight: 400;">Loads of benefits (brand new Apple hardware, fitness, lunch benefit...)</li>
<li style="font-weight: 400;">Full-time internship (38,5 hours) incl. flexible working hours and accrued vacation time</li>
<li style="font-weight: 400;">A kick-ass office with a rooftop terrace, fully stocked kitchen and amazing barista coffee machines in the middle of Vienna… oh, and did we mention the best team in the world!</li>
</ul>
<h4>Who we are and what we care about:</h4>
Here at mySugr we are committed to providing a healthy, equal and inclusive working environment for our Monster Tamers to help them make diabetes suck less! We care about family friendly career paths, sustainability, a healthy lifestyle and the flexibility of a modern workplace. We maintain a culture of learning and sharing, as well as open and candid feedback. At every level, there are many opportunities to develop and grow at mySugr - both professionally and personally.
Interested? Great. For this position we offer a monthly gross salary of €1300. We’d like to hear from you! Just click that “Apply Now” button and send us your CV in English or German… and anything else that you think might impress us.
Make sure to read our <a href="https://assets.mysugr.com/legal/documents/applicants/2/en.html">Privacy Notice for Applicants</a>.

Human Resources Intern (m/f/d)

Full Time (Vienna)&nbsp;
Diabetes is a pesky monster — and that’s putting it mildly. If you’re serious about helping us face it head on, come join us!
Being a global leader in integrated Personalised Diabetes Management (iPDM), Roche Diabetes Care collaborates with pioneers around the globe, including people with diabetes, caregivers, healthcare providers and payers. We aim to transform and advance care provision and foster sustainable care structures. Under the brands RocheDiabetes, Accu-Chek and mySugr, comprising glucose monitoring, insulin delivery systems and digital solutions, we unite with our partners to create patient-centred value. By building and collaborating in an open ecosystem, connecting devices and digital solutions as well as contextualising relevant data points, we enable deeper insights and a better understanding of diabetes, leading to personalised and effective therapy adjustments. For a behind-the-scenes look, check out our <a href="https://medium.com/monsterculture">Monster Culture blog</a>, <a href="https://www.youtube.com/watch?v=vY7OxolngBA&amp;t=3s">this little video</a> and <a href="https://code4life.roche.com/">Roche code4life</a> to see what makes mySugr and Roche tick.&nbsp;
Here’s what we’re looking for:
We are looking for three experienced Product Manager/PO/SDM who share our passion for agile product development and are able to drive it forward as we are transitioning to SAFe. As an SDM in SCS, you will be and act as a Product Manager as described in SAFe 5.1.&nbsp;
We are not only agile on paper but we live and breathe it daily and are constantly optimizing our working methods. For our new ARTs we are looking for a Product Manager who will work closely with different stakeholders (Architect, Release Train Engineers, Business Owners, Product Owners, Scrum Masters, Medical, Regulatory, Marketing, Security &amp; Privacy,&nbsp; etc.) to make their ART successful. Our ultimate aim is that our teams work effectively together and drive for the outcome.
As a SAFe Product Manager you are<a href="https://www.scaledagileframework.com/wp-content/uploads/2021/01/Product_and_Solution_Management_F04_WEB.png"> responsible</a> to meet business goals, continuously deliver product functionality, and get those products out to customers, ensuring that the products are supported and enhanced.
Your mission:
<ul>
<li style="font-weight: 400;">Are responsible to maximize the (customer &amp; business) value of the product from a total Roche Diabetes Care perspective in alignment with business owners (such as International Business Leaders) as well as with the teams and individuals from the ART (which will include colleagues from R&amp;D, SCS, Medical, Quality, and Regulatory).</li>
<li style="font-weight: 400;">Provide strategic product direction, bringing the primary vision of the customer and business goals together</li>
<li style="font-weight: 400;">Ensure that the Agile Release Train is delivering toward the aligned business goals&nbsp; and product vision. All in order to deliver the most optimal product at the right time and in the most efficient manner possible</li>
<li style="font-weight: 400;">Have a passion for the products. You own, develop, and communicate the product vision, roadmap, prioritized program backlog and define PI goals and releases</li>
<li style="font-weight: 400;">Are the main nexus of decision making for the product / solution and in a way that both aligns with the stakeholders and business values while also shielding and guiding the teams</li>
<li style="font-weight: 400;">Support sequencing of enablers and Non Functional Requirements (NFRs)</li>
<li style="font-weight: 400;">Drive collaboration with relevant stakeholders and coordinates dependencies between programs/ARTs</li>
<li style="font-weight: 400;">Accept completion of features as <a href="https://www.scaledagileframework.com/features-and-capabilities/">defined in SAFe</a> (the word “feature” might differ from the terminology used in your current context)</li>
<li style="font-weight: 400;">Work with Product Owners and System Architects to ensure the teams understand the prioritized backlog. You negotiate and align with the Product Owners, System Architects and of course the teams on the acceptance criteria for epics/features</li>
<li style="font-weight: 400;">Align stakeholders, facilitates transparency, manages &amp; calibrates expectations, and drives needed commitments with a sensitivity to timeliness and priorities</li>
<li style="font-weight: 400;">Meet regularly with stakeholders to inform about how much incremental value has been generated via PI reviews and system demos, request changes, and communicate changes in a timely manner.</li>
</ul>
As an SDM, you will
<ul>
<li style="font-weight: 400;">Manage the ideation process and drive accelerators to explore identified opportunities and break them down into customer needs.</li>
<li style="font-weight: 400;">Build business cases, business plans and financial forecasts for all franchise-led investments, based on evaluation of commercial viability of ideas</li>
<li style="font-weight: 400;">Prepare work ahead of process gates to deliver crucial proof of concept, coordinate teams towards gate approval, ensuring that business cases remain valid and up-to-date.</li>
</ul>
Who you are:
<ul>
<li style="font-weight: 400;">A true product person, with a passion for the user’s needs and how we solve them</li>
<li style="font-weight: 400;">A leader capable of synthesising customer needs, business demands and competing priorities into a winning product strategy and empowering the teams to deliver that strategy</li>
<li style="font-weight: 400;">A person that can connect well with product teams and supporting functions to ensure a trusted relationship that will enable the ART to deliver towards the vision.</li>
</ul>
Essential skills for your mission:
<ul>
<li style="font-weight: 400;">You are employed at RDC (which includes mySugr) as described above&nbsp;</li>
<li style="font-weight: 400;">You are located in Vienna, or open to relocating to Vienna</li>
<li style="font-weight: 400;">You have a minimum of six years professional experience in product management and product development, preferably in an agile environment</li>
<li style="font-weight: 400;">You are familiar with mySugr Products &amp; Services (incl. processes)</li>
<li style="font-weight: 400;">You have a good knowledge and understanding of the different stakeholders and customers in the diabetes industry</li>
<li style="font-weight: 400;">You have significant business related experience in marketing, product development, product management, research and development in the healthcare industry with progressive responsibility; extensive project management expertise; international experience in the medical diagnostics industry</li>
<li style="font-weight: 400;">You have initial management or supervisory experience in leading people and/or a project team in a matrix environment demonstrating consistently the Roche Leadership Commitments</li>
<li style="font-weight: 400;">You have strong project management skills in a multidisciplinary context with demonstrated capability to balance a mulit-faceted plan according to risk aspects and to manage conflicts</li>
<li style="font-weight: 400;">You have advanced business and customer acumen with strategic, conceptional and holistic thinking</li>
<li style="font-weight: 400;">You have proven communication and negotiation skills, business level fluency in English</li>
<li style="font-weight: 400;">You have broad analytical skills and capability to leverage insights, to derive implications and to make decisions based on sound reasoning and analysis</li>
<li style="font-weight: 400;">You have proven leadership skills with ability to guide, motivate, influence, inspire and empower people across different hierarchical levels within international project set-up</li>
<li style="font-weight: 400;">You have the ability to flexibly and easily adapt to changing matrix leaders, translating business strategies into effective work packages based on guidance and governance of superordinate matrix leader, e.g. Senior Solution Development Manager, International Business Leader&nbsp;</li>
<li style="font-weight: 400;">You are a self-starter with ability to work independently</li>
<li style="font-weight: 400;">You possess strong interpersonal skills to effectively and successfully manage stakeholders</li>
</ul>
Bonus skills:
<ul>
<li style="font-weight: 400;">Certification in SAFe POPM5</li>
<li style="font-weight: 400;">Experience working with mySugr product teams</li>
<li style="font-weight: 400;">Certification as product owner according to scrum preferred</li>
</ul>
&nbsp;Here’s what to expect:
<ul>
<li style="font-weight: 400;">POPM5 training in case you don’t have it</li>
<li style="font-weight: 400;">Exciting times as we are preparing to kick off our first ARTs</li>
<li style="font-weight: 400;">Ambitious and passionate people building meaningful products&nbsp;</li>
<li style="font-weight: 400;">An innovative agile working environment allowing for collaboration with really smart people and knowledge sharing in cross-functional teams&nbsp;</li>
</ul>
Who we are and what we care about?
Here at mySugr and Roche Diabetes Care we are committed to providing a healthy, equal and inclusive working environment for our Monster Tamers to help them make diabetes suck less and bring true relief to the patient! We care about family friendly career paths, sustainability, a healthy lifestyle and the flexibility of a modern workplace. We maintain a culture of learning and sharing, as well as open and candid feedback. At every level, there are many opportunities to develop and grow - both professionally and personally.&nbsp;
Being a global leader in integrated Personalised Diabetes Management (iPDM), Roche Diabetes Care collaborates with pioneers around the globe, including people with diabetes, caregivers, healthcare providers and payers. We aim to transform and advance care provision and foster sustainable care structures. Under the brands RocheDiabetes, Accu-Chek and mySugr, comprising glucose monitoring, insulin delivery systems and digital solutions, we unite with our partners to create patient-centred value. By building and collaborating in an open ecosystem, connecting devices and digital solutions as well as contextualising relevant data points, we enable deeper insights and a better understanding of diabetes, leading to personalised and effective therapy adjustments
Interested? Great. For this position we offer a competitive annual gross salary of minimum EUR 55k plus a variable bonus. We’d like to hear from you! Just click that “Apply Now” button and send us your CV in English or German… and anything else that you think might impress us.
Make sure to read our&nbsp;<a href="https://assets.mysugr.com/legal/documents/applicants/2/en.html" target="_blank">Privacy Notice for Applicants</a>.

Solution Development Manager (SDM, SAFe PM) (m/f/d)

Full Time
Diabetes is a pesky monster — and that’s putting it mildly. If you’re serious about helping us face it head on, come join us!
For a behind-the-scenes look, check out our<a href="https://medium.com/monsterculture"> Monster Culture blog</a>,<a href="https://www.youtube.com/watch?v=vY7OxolngBA&amp;t=3s"> this little video</a> and<a href="https://code4life.roche.com/"> Roche code4life</a> to see what makes mySugr and Roche tick.&nbsp;
Here’s what we’re looking for:
We are looking for a Head of Quality Assurance with profound experience in software development in the area of regulated products (Medical Device) and in depth knowledge of software testing, different verification phases and types of testing. As we are often pioneers in our field, we need a pragmatic person who is eager to expand into new fields of products and services. mySugr currently has multiple products with a focus on mobile applications. In many countries around the world, these products are classified as medical devices. In this role, you will play a key role in ensuring that quality assurance is embedded in the organization and the software development and release process. You will lead the Quality Assurance department, a team of manual testers, automation engineers and release managers. You champion Quality throughout the organization - drive decisions and advise on best practices and mentorship of the Quality Assurance department. You contribute to the evolution of Quality Assurance best practices while successfully releasing quality products to customers on a regular basis (bi-weekly). You enable department members to grow professionally and personally by guiding them and fostering a culture of servant leadership. Together with your peer leaders you will foster continuous improvement and open communication in an international environment of exponential growth and change.
<h4>Essential skills for your mission:</h4>
<ul>
<li style="font-weight: 400;">Several years of professional experience in the field of quality engineering/assurance for software products.</li>
<li style="font-weight: 400;">Several years of experience in leading and managing an international and diverse team of multiple individuals.</li>
<li style="font-weight: 400;">Practical experience in software testing and test automation for mobile and web applications. Ability to jump in and get your hands dirty into testing the products.</li>
<li style="font-weight: 400;">Experience in software development according to the highest quality standards and applicable norms, including ISO 13485, IEC 62304, ISO 14971 etc.</li>
<li style="font-weight: 400;">Experience working in agile environments.</li>
<li style="font-weight: 400;">Experience in optimizing existing processes to work for multiple regulatory jurisdictions and strive for pragmatic, effective, and efficient decisions, and you make the removal of blockers or impediments your top priority.</li>
<li style="font-weight: 400;">Passion for feedback, open communication, continuous improvement, and you are able to translate this passion into actionable improvements of work environments.</li>
<li style="font-weight: 400;">Excellent written and verbal skills in English and excellent communication skills in general.</li>
<li style="font-weight: 400;">You are either an EU citizen or hold a valid Austrian work permit.</li>
</ul>
<h4>Bonus skills:</h4>
<ul>
<li style="font-weight: 400;">Experience in applying IEC 62304, AMI TIR-45 or similar standards</li>
<li style="font-weight: 400;">Experience in audits by notified bodies&nbsp;</li>
<li style="font-weight: 400;">Experience in working in a SAFe environment</li>
<li style="font-weight: 400;">Knowledge of the diabetes industry or other comparable health industries</li>
</ul>
What to expect:
<ul>
<li style="font-weight: 400;">Ambitious and passionate people building meaningful products for a global audience</li>
<li style="font-weight: 400;">An innovative agile working environment allowing for collaboration with really smart people and knowledge sharing in cross-functional teams&nbsp;</li>
<li style="font-weight: 400;">A growing organization with room for development</li>
<li style="font-weight: 400;">Not a corporate environment, but the leverage of a global market leader (Roche family)</li>
<li style="font-weight: 400;">Loads of benefits (brand new Apple hardware, fitness, public transport, lunch benefit, language classes, professional training budget, chance to join global conferences...)</li>
<li style="font-weight: 400;">Flexible working hours and home office policy, 5 weeks vacation</li>
<li style="font-weight: 400;">A kick-ass office with a rooftop terrace, fully stocked kitchen and amazing barista coffee machines in the middle of Vienna… oh, and did we mention the best team in the world!</li>
</ul>
Who we are and what we care about?
Here at mySugr and Roche Diabetes Care we are committed to providing a healthy, equal and inclusive working environment for our Monster Tamers to help them make diabetes suck less and bring true relief to the patient! We care about family friendly career paths, sustainability, a healthy lifestyle and the flexibility of a modern workplace. We maintain a culture of learning and sharing, as well as open and candid feedback. At every level, there are many opportunities to develop and grow - both professionally and personally.&nbsp;
Being a global leader in integrated Personalised Diabetes Management (iPDM), Roche Diabetes Care collaborates with pioneers around the globe, including people with diabetes, caregivers, healthcare providers and payers. We aim to transform and advance care provision and foster sustainable care structures. Under the brands RocheDiabetes, Accu-Chek and mySugr, comprising glucose monitoring, insulin delivery systems and digital solutions, we unite with our partners to create patient-centred value. By building and collaborating in an open ecosystem, connecting devices and digital solutions as well as contextualising relevant data points, we enable deeper insights and a better understanding of diabetes, leading to personalised and effective therapy adjustments.&nbsp;
Interested? Great. For this position we offer a competitive annual gross salary of minimum EUR 70k plus a variable bonus. We’d like to hear from you! Just click that “Apply Now” button and send us your CV in English or German… and anything else that you think might impress us.

Head of Digital Quality Assurance (m/f/d)

Full Time (Vienna)
Diabetes is a pesky monster — and that’s putting it mildly. If you’re serious about helping us face it head on, come join us!
For a behind-the-scenes look, check out our<a href="https://medium.com/monsterculture"> Monster Culture blog</a>,<a href="https://www.youtube.com/watch?v=vY7OxolngBA&amp;t=3s"> this little video</a> and<a href="https://code4life.roche.com/"> Roche code4life</a> to see what makes mySugr and Roche tick. 
<h4>Here’s what we’re looking for:</h4>
We are looking for a person who is passionate about jumping into the software development process as a Quality Assurance Specialist. Someone who is eager to make things the best they can be and is willing to confront the status quo. Never mind if you do not have experience working directly in a software development team yet. If you have worked in a related field (e.g. regulatory, customer support, business development) for at least two years and you describe yourself as investigative, curious and tech savvy we would love to hear from you. What matters most is your desire to learn and your ability to think not only critically, but also outside of the box, to help us overcome obstacles and make the best app ever as we continue to tame that diabetes monster.&nbsp;
<h4>Your upcoming mission:</h4>
<ul>
<li style="font-weight: 400;">Work in a cross-functional, agile team, liaising closely with Developers, Designers, Product Owners and the Quality Assurance team</li>
<li style="font-weight: 400;">Learn the basics of QA and how to apply diverse verification practices throughout the whole software development process to ensure high standards of product quality</li>
<li style="font-weight: 400;">Grow, learn (also from mistakes), improve and take over responsibilities</li>
<li style="font-weight: 400;">If you want to know more about your future job from one of our QA Monster Tamer’s, <a href="https://medium.com/monsterculture/qa-specialist-at-mysugr-more-than-a-tester-ced5e04a1819">click here!</a></li>
</ul>
<h4>Essential skills for your mission:</h4>
<ul>
<li style="font-weight: 400;">A minimum of 2 years of full-time work experience in a related field (e.g. regulatory, customer support, business analyst or similar technical fields with regulatory influence)</li>
<li style="font-weight: 400;">You are able to wear many hats and learn new technologies quickly</li>
<li style="font-weight: 400;">You have great written and verbal communication skills in English&nbsp;</li>
<li style="font-weight: 400;">You are willing to take ownership for the quality of our app</li>
<li style="font-weight: 400;">You are passionate about searching for mistakes and errors and like to explore our app to find possible issues before the users do</li>
<li style="font-weight: 400;">You are excited to dig into all the software development phases</li>
<li style="font-weight: 400;">You like to improve products, ideas, concepts and even processes</li>
<li style="font-weight: 400;">You do not avoid decision-making</li>
<li style="font-weight: 400;">You are either an EU citizen or hold a valid Austrian work permit</li>
</ul>
<h4>Bonus skills:</h4>
<ul>
<li style="font-weight: 400;">You have experience working in an agile environment&nbsp;</li>
<li style="font-weight: 400;">You have experience with medical devices or in the healthcare field</li>
<li style="font-weight: 400;">You have experience with or knowledge of diabetes</li>
<li style="font-weight: 400;">You have a university degree in mathematics, physics, chemistry, biomedical engineering or similar technical direction</li>
</ul>
<h4>Here's what you can expect from us:</h4>
<ul>
<li style="font-weight: 400;">Ambitious and passionate people building meaningful products&nbsp;</li>
<li style="font-weight: 400;">An innovative agile working environment allowing for collaboration with really smart people and knowledge sharing in cross-functional teams&nbsp;</li>
<li style="font-weight: 400;">A growing organization with room for development</li>
<li style="font-weight: 400;">Not a corporate environment, but the leverage of a global market leader (Roche family)</li>
<li style="font-weight: 400;">Loads of benefits (brand new Apple hardware, fitness, public transport, lunch benefit, language classes, professional training budget, chance to join global conferences...)</li>
<li style="font-weight: 400;">Flexible working hours and home office policy, 5 weeks vacation</li>
<li style="font-weight: 400;">A kick-ass office with a rooftop terrace, fully stocked kitchen and amazing barista coffee machines in the middle of Vienna… oh, and did we mention the best team in the world!</li>
</ul>
<h4>Who we are and what we care about:</h4>
Here at mySugr and Roche Diabetes Care we are committed to providing a healthy, equal and inclusive working environment for our Monster Tamers to help them make diabetes suck less! We care about family friendly career paths, sustainability, a healthy lifestyle and the flexibility of a modern workplace. We maintain a culture of learning and sharing, as well as open and candid feedback. At every level, there are many opportunities to develop and grow at mySugr - both professionally and personally.
Being a global leader in integrated Personalised Diabetes Management (iPDM), Roche Diabetes Care collaborates with pioneers around the globe, including people with diabetes, caregivers, healthcare providers and payers. We aim to transform and advance care provision and foster sustainable care structures. Under the brands RocheDiabetes, Accu-Chek and mySugr, comprising glucose monitoring, insulin delivery systems and digital solutions, we unite with our partners to create patient-centred value. By building and collaborating in an open ecosystem, connecting devices and digital solutions as well as contextualising relevant data points, we enable deeper insights and a better understanding of diabetes, leading to personalised and effective therapy adjustments. 
Interested? Great. For this position we offer a competitive annual gross minimum salary of EUR 33k plus a variable bonus. We are fully prepared to adjust our actual offer to your skill set, skill level and previous relevant experience.&nbsp;
We’d like to hear from you! Just click that “Apply Now” button and send us your CV in English or German… and anything else that you think might impress us. 
Make sure to read our&nbsp;<a href="https://assets.mysugr.com/legal/documents/applicants/2/en.html" target="_blank">Privacy Notice for Applicants</a>.

Software Tester in the making (m/f/d)

Full Time (Vienna)
Diabetes is a pesky monster — and that’s putting it mildly. If you’re serious about helping us face it head on, come join us!
For a behind-the-scenes look, check out our<a href="https://medium.com/monsterculture">&nbsp;Monster Culture blog</a>,<a href="https://www.youtube.com/watch?v=vY7OxolngBA&amp;t=3s">&nbsp;this little video</a>&nbsp;and<a href="https://code4life.roche.com/">&nbsp;Roche code4life</a>&nbsp;to see what makes mySugr and Roche tick.
<h4>Here’s what we’re looking for:</h4>
We are looking for a Quality Manager in the area of Medical Device Quality Management (ISO 13485). Our software apps are updated every other week thereby requiring lean and effective processes. As we are often pioneers in our field, we need a pragmatic person who is eager to expand into new fields of products and services. mySugr currently has class IIa and IIb products on the market and is ISO 13485, MDSAP, and ISO27001 certified; as a Quality Manager, you will support the improvement and implementation of processes of our Quality Management System and help ensure compliance in record generation.
Essential skills for your mission:
<ul>
<li style="font-weight: 400;">Working knowledge of Regulations and standards for Medical Device Quality Management and Software Development (Medical Device Regulation (EU) 2017/745, ISO 13485, IEC 62304 and IEC 82304)</li>
<li style="font-weight: 400;">Experience participating in Notified Body and/or FDA audits</li>
<li style="font-weight: 400;">Experience in working on overlapping projects - i.e. good at managing the needs of multiple initiatives, multitasking and organizing yourself</li>
<li style="font-weight: 400;">Experience in optimizing existing processes to work for multiple regulatory jurisdictions and at the same time minimizing impact on daily work as far as possible</li>
<li style="font-weight: 400;">Ability to translate quality and regulatory requirements into practical implementations for the organization</li>
<li style="font-weight: 400;">Excellent written and verbal communication skills in English</li>
<li style="font-weight: 400;">Enjoy learning new things and thinking outside the box</li>
<li style="font-weight: 400;">Willingness to working in cross functional and cross organizational teams for knowledge sharing and constant simplification</li>
</ul>
<h4>Bonus skills:</h4>
<ul>
<li style="font-weight: 400;">Knowledge of the diabetes industry or other comparable health industries</li>
<li style="font-weight: 400;">Technical understanding and love for innovative apps or software development</li>
<li style="font-weight: 400;">Experience in ISO 27001 and MDSAP</li>
<li style="font-weight: 400;">Experience working in agile environments</li>
</ul>
<h4>What to expect:</h4>
<ul>
<li>Ambitious and passionate people building meaningful products&nbsp;</li>
<li>An innovative agile working environment allowing for collaboration with really smart people and knowledge sharing in cross-functional teams&nbsp;</li>
<li>A growing organization with room for development</li>
<li>Not a corporate environment, but the leverage of a global market leader (Roche family)</li>
<li>Loads of benefits (brand new Apple hardware, fitness, public transport, lunch benefit, language classes, professional training budget, chance to join global conferences...)</li>
<li>Flexible working hours, home office policy and 5 weeks vacation</li>
<li>A kick-ass office with a rooftop terrace, fully stocked kitchen and amazing barista coffee machines in the middle of Vienna… oh, and did we mention the best team in the world!</li>
</ul>
Who we are and what we care about:&nbsp;
Here at mySugr and Roche Diabetes Care we are committed to providing a healthy, equal and inclusive working environment for our Monster Tamers to help them make diabetes suck less! We care about family friendly career paths, sustainability, a healthy lifestyle and the flexibility of a modern workplace. We maintain a culture of learning and sharing, as well as open and candid feedback. At every level, there are many opportunities to develop and grow at mySugr - both professionally and personally.
Being a global leader in integrated Personalised Diabetes Management (iPDM), Roche Diabetes Care collaborates with pioneers around the globe, including people with diabetes, caregivers, healthcare providers and payers. We aim to transform and advance care provision and foster sustainable care structures. Under the brands RocheDiabetes, Accu-Chek and mySugr, comprising glucose monitoring, insulin delivery systems and digital solutions, we unite with our partners to create patient-centred value. By building and collaborating in an open ecosystem, connecting devices and digital solutions as well as contextualising relevant data points, we enable deeper insights and a better understanding of diabetes, leading to personalised and effective therapy adjustments.
Interested? Great. For this position we offer an annual gross salary starting from EUR 53k plus a variable bonus. We are fully prepared to adjust our actual offer to your skill set, skill level and previous relevant experience. We’d like to hear from you! Just click that “Apply Now” button and send us your CV in English… and anything else that you think might impress us.
Make sure to read our&nbsp;<a href="https://assets.mysugr.com/legal/documents/applicants/2/en.html" target="_blank">Privacy Notice for Applicants</a>.
&nbsp;

Quality Manager Quality Management - temporary (m/f/d)

Full Time (Vienna)
Diabetes is a pesky monster — and that’s putting it mildly. If you’re serious about helping us face it head on, come join us!
&nbsp;For a behind-the-scenes look, check out our<a href="https://medium.com/monsterculture"> Monster Culture blog</a>,<a href="https://www.youtube.com/watch?v=vY7OxolngBA&amp;t=3s"> this little video</a> and<a href="https://code4life.roche.com/"> Roche code4life</a> to see what makes mySugr and Roche tick.&nbsp;
Here’s what we’re looking for
A Human Factors Engineer who will drive and coordinate human factors (HF) / usability engineering activities for mySugr. This person will be the key contact within this area and will be responsible for running user studies as well as specifically improving the user interfaces and user experience of our mobile apps while minimizing the potential for use errors. The person will also be responsible&nbsp; for providing HF input into risk management activities. These activities involve collaboration with internal and external partners and across functions with product owners, UX designers, medical and regulatory teams. Within our agile environment, our main goal is to engage the cross functional teams in research activities, and advocate findings to product and leadership teams as well as to improve the use of our apps.&nbsp;Ideal candidates are equally passionate about the user experience, health, and technology. They are attentive, can intuitively relate to the user, and have the ability to study, observe, and gain insight from user interactions.
We’d love to talk to you if you want to be part of our mission and growing team.
<h4>Your upcoming mission:</h4>
<ul>
<li style="font-weight: 400;">Plan, document, execute and scale HF activities on multiple projects with cross-functional teams. Activities may include ethnographic research, requirements definition research, task analysis and use-related risk analysis (aFMEA/uFMEA), formative evaluations, final HF validation / summative evaluations, and analysis of market feedback</li>
<li style="font-weight: 400;">Analyze study data, perform root cause analysis, and write study reports&nbsp;</li>
<li style="font-weight: 400;">Present user interface design recommendations based on user feedback, empirical data, literature searches, and industry best practices to large teams</li>
<li style="font-weight: 400;">Shape HF processes and ensure compliance to the latest HF/usability standards and guidances&nbsp;</li>
<li style="font-weight: 400;">Prepare and review documentation for submission to regulatory agencies and notified bodies. Answer questions and provide rationales as needed</li>
<li style="font-weight: 400;">Some travel may be required&nbsp;</li>
</ul>
<h4>Essential skills for this mission:</h4>
<ul>
<li style="font-weight: 400;">A minimum of 5 years of HF/usability professional experience or equivalent relevant experience in product development within a regulated environment; medical device experience is strongly preferred.&nbsp;</li>
<li style="font-weight: 400;">Profound knowledge of qualitative and quantitative research methods</li>
<li style="font-weight: 400;">Strong knowledge of FDA, ISO, IEC, AAMI, and other relevant usability standards and guidances&nbsp;</li>
<li style="font-weight: 400;">Good knowledge of user-centered design practices</li>
<li style="font-weight: 400;">Experience coordinating with external consultancies, or part of an external consultancy,&nbsp; to conduct HF activities</li>
<li style="font-weight: 400;">Strong technical writing skills</li>
<li style="font-weight: 400;">Excellent writing, verbal and presentation skills in English</li>
<li style="font-weight: 400;">Fast learner, initiative, able to work independently with minimal supervision, and a “can do” attitude</li>
<li style="font-weight: 400;">Passion for learning, interacting with people and understanding their needs</li>
<li style="font-weight: 400;">Team spirit and love to work in an open, iterative and collaborative way</li>
<li style="font-weight: 400;">Confident speaking in front of others, interviewing and moderating workshops</li>
</ul>
<h4>Bonus skills:</h4>
<ul>
<li style="font-weight: 400;">Masters’ degree in Human Factors / Usability Engineering, Biomedical Engineering, Cognitive Psychology, HCI, Anthropology or related field</li>
<li style="font-weight: 400;">Experience developing software as a medical device, digital health products and/or mobile applications within a QMS</li>
<li style="font-weight: 400;">Experience interacting with FDA and other regulatory bodies in the context of new product approval submissions and/or audits&nbsp;</li>
<li style="font-weight: 400;">Knowledge of app development, graphical user interface design and prototyping&nbsp;</li>
<li style="font-weight: 400;">Knowledge of the diabetes industry or other comparable health industries</li>
<li style="font-weight: 400;">German language proficiency</li>
</ul>
<h4>Here’s what you can expect from us:</h4>
<ul>
<li style="font-weight: 400;">Ambitious and passionate people building meaningful products&nbsp;</li>
<li style="font-weight: 400;">An innovative agile working environment allowing for collaboration with really smart people and knowledge sharing in cross-functional teams&nbsp;</li>
<li style="font-weight: 400;">A growing organization with room for development</li>
<li style="font-weight: 400;">Not a corporate environment, but the leverage of a global market leader (Roche family)</li>
<li style="font-weight: 400;">Loads of benefits (brand new Apple hardware, fitness, public transport, lunch benefit, language classes, professional training budget, chance to join global conferences...)</li>
<li style="font-weight: 400;">Flexible working hours, home office policy and 5 weeks vacation</li>
<li style="font-weight: 400;">A kick-ass office with a rooftop terrace, fully stocked kitchen and amazing barista coffee machines in the middle of Vienna… oh, and did we mention the best team in the world!</li>
</ul>
Who we are and what we care about:&nbsp;
Here at mySugr and Roche Diabetes Care we are committed to providing a healthy, equal and inclusive working environment for our Monster Tamers to help them make diabetes suck less! We care about family friendly career paths, sustainability, a healthy lifestyle and the flexibility of a modern workplace. We maintain a culture of learning and sharing, as well as open and candid feedback. At every level, there are many opportunities to develop and grow at mySugr - both professionally and personally.
Being a global leader in integrated Personalised Diabetes Management (iPDM), Roche Diabetes Care collaborates with pioneers around the globe, including people with diabetes, caregivers, healthcare providers and payers. We aim to transform and advance care provision and foster sustainable care structures. Under the brands RocheDiabetes, Accu-Chek and mySugr, comprising glucose monitoring, insulin delivery systems and digital solutions, we unite with our partners to create patient-centred value. By building and collaborating in an open ecosystem, connecting devices and digital solutions as well as contextualising relevant data points, we enable deeper insights and a better understanding of diabetes, leading to personalised and effective therapy adjustments.
Interested? Great. We’d like to hear from you! For this position we offer a competitive annual gross salary of minimum EUR 55k plus a variable bonus. Just click that “Apply Now” button and send us your CV in English or German… and anything else that you think might impress us.
Make sure to read our&nbsp;<a href="https://assets.mysugr.com/legal/documents/applicants/2/en.html" target="_blank">Privacy Notice for Applicants</a>.

Senior Human Factors Engineer

Temporary 12 months, Full Time (Vienna)
Diabetes is a pesky monster — and that’s putting it mildly. If you’re serious about helping us face it head on, come join us!
For a behind-the-scenes look, check out our<a href="https://medium.com/monsterculture"> Monster Culture blog</a>,<a href="https://www.youtube.com/watch?v=vY7OxolngBA&amp;t=3s"> this little video</a> and<a href="https://code4life.roche.com/"> Roche code4life</a> to see what makes mySugr and Roche tick.&nbsp;
Here’s what we’re looking for:
We are looking for a fun and communicative person to make our users happy! A true Happiness Hero. You'll be working within a team of 4 people to ensure issues are resolved and feedback is heard from nearly a million users across the business. You should also have a bit of a soft spot for projects and process development.&nbsp;
Your upcoming mission:
<ul>
<li style="font-weight: 400;">Help our users via email, social media and app stores.</li>
<li style="font-weight: 400;">Phone support is helpful from time to time in resolving customer queries.</li>
<li style="font-weight: 400;">Help the whole mySugr team understand what's going on in the user world.</li>
</ul>
<h4>Essential skills for your mission:</h4>
<ul>
<li style="font-weight: 400;">Work experience in customer support and dealing with people</li>
<li style="font-weight: 400;">Flexible work schedule - some days there is more to do and others less.</li>
<li style="font-weight: 400;">High social and communication skills</li>
<li style="font-weight: 400;">Ability to work independently and flexibility</li>
<li style="font-weight: 400;">Computer affinity (iOs and Android should not be foreign words to you)</li>
<li style="font-weight: 400;">Native level written and verbal communication in German&nbsp;</li>
<li style="font-weight: 400;">Fluent in English (grammar and spelling), preferably a third language.</li>
<li style="font-weight: 400;">You are either an EU citizen or hold a valid Austrian work permit</li>
</ul>
<h4>Bonus skills:</h4>
<ul>
<li style="font-weight: 400;">Experience in working with a CRM system/tool</li>
<li style="font-weight: 400;">Knowledge of the diabetes industry or other comparable health industries</li>
<li style="font-weight: 400;">Experience working in startup environments</li>
</ul>
What to expect:
<ul>
<li style="font-weight: 400;">Ambitious and passionate people building meaningful products for a global audience</li>
<li style="font-weight: 400;">An innovative agile working environment allowing for collaboration with really smart people and knowledge sharing in cross-functional teams&nbsp;</li>
<li style="font-weight: 400;">A growing organization with room for development</li>
<li style="font-weight: 400;">Not a corporate environment, but the leverage of a global market leader (Roche family)</li>
<li style="font-weight: 400;">Loads of benefits (brand new Apple hardware, fitness, public transport, lunch benefit, language classes, professional training budget, chance to join global conferences...)</li>
<li style="font-weight: 400;">Flexible working hours and home office policy, 5 weeks vacation</li>
<li style="font-weight: 400;">A kick-ass office with a rooftop terrace, fully stocked kitchen and amazing barista coffee machines in the middle of Vienna… oh, and did we mention the best team in the world!</li>
</ul>
Who we are and what we care about?
Here at mySugr and Roche Diabetes Care we are committed to providing a healthy, equal and inclusive working environment for our Monster Tamers to help them make diabetes suck less and bring true relief to the patient! We care about family friendly career paths, sustainability, a healthy lifestyle and the flexibility of a modern workplace. We maintain a culture of learning and sharing, as well as open and candid feedback. At every level, there are many opportunities to develop and grow - both professionally and personally.&nbsp;
Being a global leader in integrated Personalised Diabetes Management (iPDM), Roche Diabetes Care collaborates with pioneers around the globe, including people with diabetes, caregivers, healthcare providers and payers. We aim to transform and advance care provision and foster sustainable care structures. Under the brands RocheDiabetes, Accu-Chek and mySugr, comprising glucose monitoring, insulin delivery systems and digital solutions, we unite with our partners to create patient-centred value. By building and collaborating in an open ecosystem, connecting devices and digital solutions as well as contextualising relevant data points, we enable deeper insights and a better understanding of diabetes, leading to personalised and effective therapy adjustments.&nbsp;
Interested? Great. For this position we offer a competitive annual gross salary of minimum EUR 29k plus a variable bonus. We’d like to hear from you! Just click that “Apply Now” button and send us your CV in English or German… and anything else that you think might impress us.

Customer Support Hero - Temporary

_Templates

Diabetes is a pesky monster — and that’s putting it mildly. If you’re serious about helping us face it head on, come join us!
Most of our customers live with insulin-dependent diabetes. Everyday life with diabetes is often tedious and exhausting – and that’s exactly what motivates our work at mySugr. Always driven by our motto to “make diabetes suck less,” we develop award-winning apps, integrate medical devices into our products, and work with health insurance companies and industry partners to make life with diabetes a bit better. For a behind-the-scenes look, check out our<a href="https://medium.com/monsterculture"> Monster Culture blog</a> and<a href="https://www.youtube.com/watch?v=vY7OxolngBA&amp;t=3s"> this little video</a> to see what makes mySugr tick.&nbsp;
Don’t see an internship position that matches your passion and background? Let us know what internship opportunity you are looking for and we will reach out if we see an opportunity that might be interesting to you. We would love to hear from you!
Here’s who we’re looking for:
We are looking for positive and enthusiastic people who have a hands-on approach to learning and developing new skills. As part of our amazing team you will proactively make your mark and will have many opportunities to learn and grow with continuous support. If you are looking to grow professionally and personally then mySugr is the place for you!&nbsp;
Essential skills for your mission:
<ul>
<li style="font-weight: 400;">Very good written and verbal communication in English</li>
<li style="font-weight: 400;">You are either an EU citizen or hold a valid Austrian work permit</li>
<li style="font-weight: 400;">Eager to learn and gain on the job experience</li>
<li style="font-weight: 400;">A passion for making diabetes suck less!</li>
</ul>
Here’s what you can expect from us:
<ul>
<li style="font-weight: 400;">Ambitious and passionate people building meaningful products&nbsp;</li>
<li style="font-weight: 400;">An innovative agile working environment allowing for collaboration with really smart people and knowledge sharing in cross-functional teams&nbsp;</li>
<li style="font-weight: 400;">A growing organization with room for development</li>
<li style="font-weight: 400;">Not a corporate environment, but the leverage of a global market leader (Roche family)</li>
<li style="font-weight: 400;">Loads of benefits (brand new Apple hardware, fitness, lunch benefit, language classes...)</li>
<li style="font-weight: 400;">Flexible working hours and accrued vacation</li>
<li style="font-weight: 400;">A kick-ass office with a rooftop terrace, fully stocked kitchen and amazing barista coffee machines in the middle of Vienna… oh, and did we mention the best team in the world!</li>
</ul>
Here at mySugr we are committed to providing a healthy, equal and inclusive working environment for our Monster Tamers to help them make diabetes suck less! We care about family friendly career paths, sustainability, a healthy lifestyle and the flexibility of a modern workplace. We maintain a culture of learning and sharing, as well as open and candid feedback. At every level, there are many opportunities to develop and grow at mySugr - both professionally and personally.
Interested? Great. We’d like to hear from you! Just click that “Apply Now” button and send us your CV in English or German… and anything else that you think might impress us.&nbsp;
Thanks again for your interest. We will reach out to you if there is any opportunity that we think may be interesting to you! 
Make sure to read our&nbsp;<a href="https://assets.mysugr.com/legal/documents/applicants/2/en.html" target="_blank">Privacy Notice for Applicants.</a>

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