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Who we are and how it all began! The story of mySugr.

Founded in 2012, mySugr is a digital health company that aims to simplify life with diabetes. We give people with diabetes the tools, know-how, and confidence to ease the complexity of their daily diabetes routine. mySugr is a top companion to monitor and manage your diabetes with all relevant information stored on your smartphone and ready to use. Stay in charge of your health, manage your insulin intake, and take control of your diabetes every day. In short, we aim to make diabetes suck less.

us-from-the-start

mySugr and Roche

A part of the Roche family since 2017, mySugr is based in Vienna, Austria. The company has over 3 million registered users in 79 countries worldwide and continues to keep on growing.

The mySugr Quality Management System is certified under EN ISO 13485:2016. Under EU regulations, the mySugr Logbook is a Class IIa medical device and the mySugr Bolus Calculator is a Class IIb medical device. The mySugr Logbook is available as an exempt device under FDA regulation in the United States.

Our Vision

We envision a world where people with diabetes can live full and healthy lives, free from worrying about the daily grinds of their therapy. In short, we want to make diabetes suck less! And with over 3 million registered users in more than 70 countries, we’re well on our way.

vision

Our Heritage

Since 2017, mySugr has been a proud part of Roche Diabetes Care to help create an open digital diabetes ecosystem that revolves entirely around people with diabetes.

Want to learn more about mySugr & RocheDiabetes?

heritage

mySugr Leadership

Joerg Hoelzing

Joerg Hoelzing

Managing Director

Michael Hofner

Michael Hofner

Head of Finance

Stephan Silbermann

Stephan Silbermann

Medical Director

Adham Kassab

Adham Kassab

International Business Leader - Personal Digital Solutions

Pascal Hofer

Pascal Hofer

Legal Counsel

Michael Forisch

Michael Forisch

Chief Compliance Officer, Co-Founder

Elisabeth Kölbel

Elisabeth Kölbel

Head of People & Culture and Site Head mySugr

Christian Hattinger

Christian Hattinger

Head of Quality Management

What drives us

Why did we start mySugr?

● Diabetes sucks
● Emergence of smart phone App Stores (2009)
● Prevalence of intimidating & distant communication for people living with diabetes

Living well with diabetes is possible, and the foundation of living well with diabetes is data – with data, therapy can be optimized. Diabetes data, however, can be inconvenient to collect, hard to analyze, and often downright overwhelming. People with diabetes can end up relying on doctors and diabetes educators for help, but can’t see them often enough, or for long enough, to get the help they need.

why-start

mySugr Through Time

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2020

2020

The mySugr coaching program received accreditation from the Association of Diabetes Care & Education Specialists (ACDES, former AADE). mySugr was integrated into RocheDiabetes Care Platform in the first countries. Also, mySugr welcomed its 3 millionth registered user- wohoo!
2019

2019

Data from the Eversense XL Continuous Glucose Monitoring (CGM) system was integrated into the mySugr app. In June, mySugr was awarded the 2019 Digital Health Award by Tech Tour.
2018

2018

The mySugr team grew to more than 130 Monster Tamers in Austria and the US. The mySugr Bundle was made available through five new German insurance companies
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